Sales Policy
Effective Date: January 14, 2025
At Techntopic, we are dedicated to providing an exceptional shopping experience. This Sales Policy outlines the terms and conditions under which sales are made through our website techntopic.click. By making a purchase, you agree to comply with the terms outlined in this policy. Please read the following carefully.
Contact Information
Hotline: (212) 289-4952
Email: contact@techntopic.click
Address: 70 W 115th St, New York, New York (NY), 10026
1. Product Information and Availability
At Techntopic, we strive to provide accurate and up-to-date information on all our products. However, product availability, pricing, and descriptions are subject to change without notice. While we make every effort to maintain accuracy, we do not guarantee that all items on the website will always be available or that all descriptions are entirely accurate.
1.1 Product Pricing
The prices of products listed on the website are as displayed at the time of purchase and may include applicable taxes, shipping fees, and handling charges, unless stated otherwise. Prices are subject to change and we reserve the right to correct any pricing errors. If an error is found in the price of your ordered product, we will inform you and provide an option to proceed with the order at the corrected price or cancel it.
1.2 Product Availability
We cannot guarantee that all products will be in stock at all times. If an item is unavailable after you have placed an order, we will notify you promptly and provide an option for a refund, exchange, or backorder.
2. Order Process and Confirmation
When you place an order with us, you are making an offer to purchase the products subject to the terms of this Sales Policy. After placing an order, you will receive an order confirmation email that acknowledges the receipt of your order. This email does not signify the acceptance of your order.
2.1 Order Acceptance
Your order is not binding until you receive a confirmation email that your order has been shipped. Techntopic reserves the right to refuse any order for reasons including but not limited to product availability, pricing issues, or fraud prevention.
3. Payment Terms
All payments for products must be made in full at the time of purchase. We accept various payment methods including credit and debit cards (Visa, MasterCard, American Express, Discover), PayPal, and other secure payment gateways.
3.1 Payment Authorization
By submitting an order, you authorize us to charge the payment method you have provided. In case of any issues with the payment, we will notify you promptly. You are responsible for providing accurate payment details and ensuring the availability of funds for the transaction.
3.2 Currency and Taxes
Prices are listed in USD, and any applicable taxes, customs duties, or import fees may be added to the total price of your order, depending on your location. You are responsible for paying any such additional charges.
4. Shipping and Delivery
We offer various shipping options to cater to different needs. Shipping costs are calculated at checkout based on the shipping method and delivery location.
4.1 Processing Time
All orders are processed within 1-2 business days, excluding weekends and holidays. However, delivery times may vary depending on the shipping method chosen, and unforeseen factors such as weather conditions or customs processing may affect delivery times.
4.2 Delivery Times
Domestic Shipping: Typically, 3-7 business days.
International Shipping: Delivery times vary by country but may take 7-21 business days.
4.3 Shipping Errors
If your order is delayed, damaged, or lost during shipping, please contact us at contact@techntopic.click. We will work with the carrier to resolve the issue, but please note that we are not liable for delays caused by the carrier, customs, or other external factors.
5. Returns and Exchanges
We want you to be satisfied with your purchase. If for any reason you are not happy, we offer a return and exchange policy that allows you to return products within 30 days of receiving your order, provided they are in original, unused condition.
5.1 Conditions for Returns
To be eligible for a return, the item must be unused, undamaged, and in its original packaging with all tags and accessories. Certain items such as personalized products or opened watches may not be eligible for returns.
5.2 Refunds
Once we receive and inspect the returned item, we will issue a refund to the original payment method. Please note that shipping fees are non-refundable.
5.3 Exchange Process
If you wish to exchange a product, please contact our customer service team. If the product is available, we will guide you through the exchange process.
6. Customer Service and Support
If you have any questions or concerns about your order, or need assistance with returns or exchanges, our customer support team is here to help.
6.1 Contact Information
Hotline: (212) 289-4952
Email: contact@techntopic.click
Address: 70 W 115th St, New York, New York (NY), 10026
7. Limitation of Liability
Techntopic is not liable for any indirect, incidental, or consequential damages resulting from your purchase or use of products purchased from our website. In the event of a defective product, our liability is limited to the value of the product purchased.
8. Changes to Sales Policy
We reserve the right to modify or update this Sales Policy at any time. Any changes will be posted on this page with an updated effective date.