Refund and Returns Policy

Effective Date: January 14, 2025

At Techntopic, we want to ensure that you are completely satisfied with your purchase. If for any reason you are not satisfied, we offer a comprehensive Refund and Returns Policy that makes it easy for you to return or exchange your items. Please read the following terms carefully.

Contact Information

1. Returns Policy

1.1 Eligibility for Returns

We accept returns for items purchased on techntopic.click within 30 days from the date of delivery. Items must be returned in their original, unused condition with all tags, packaging, and accessories intact. Watches that have been worn, damaged, or altered are not eligible for return.

1.2 How to Return an Item

To initiate a return, please contact our customer service team at contact@techntopic.click or call (212) 289-4952. We will provide you with instructions on how to send back the item. Please include the order number and reason for return in your communication.

2. Refund Policy

2.1 Refund Process

Once we receive your returned item and confirm its condition, we will process your refund. The refund will be issued to the original payment method used for the purchase. Please note that it may take 5-10 business days for the funds to appear in your account, depending on your bank or payment provider.

2.2 Non-Refundable Items

The following items are not eligible for a refund:

  • Watches that have been worn or used
  • Customized or personalized items
  • Gift cards or vouchers

2.3 Shipping Fees

Shipping charges are non-refundable. If you are returning an item due to a change of mind or incorrect order, you will be responsible for the return shipping costs. In case of defective or damaged items, we will cover the return shipping costs.

3. Exchanges

3.1 Exchange Process

If you would like to exchange an item for a different size, color, or model, please contact our customer support team. If the item is available, we will guide you through the exchange process. If the new item is of higher value, you will be required to pay the difference.

4. Damaged or Defective Items

If you receive a damaged or defective item, please contact us immediately at contact@techntopic.click or (212) 289-4952. We will arrange for a return and either issue a full refund or send a replacement item, depending on your preference and stock availability.

5. Order Cancellations

5.1 Cancellation Policy

If you wish to cancel your order, please contact us within 24 hours of placing the order. Once your order has been processed and shipped, we are unable to cancel it. In such cases, you can return the item following our standard return policy.

6. International Returns

For international orders, the return policy is the same as domestic returns, with the exception that the customer is responsible for any return shipping charges and customs fees. We recommend using a traceable shipping service to return items.

7. Changes to Refund and Returns Policy

We may update or modify our Refund and Returns Policy at any time. Any changes will be posted on this page, with the updated effective date. Please review this policy periodically for updates.

Contact Us
For any questions regarding our Refund and Returns Policy, please contact us at: